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PROBLEM |
CAUSE |
SOLUTION |
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Lifting at the cuticle area only. |
Cuticle still present on the natural nail. This is the #1 cause of lifting. |
Be extra careful when using your pusher to remove cuticle. You can also use a buffer block in this area to help with bits too small for the eye to see. |
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Lifting of the entire overlay. It is coming off the entire nail. |
Oils or contaminants are still present on the nail plate prior to application. |
*Stay away from soaps with moisturizers in your bathroom.
*Be sure and wash after using our Soak Off Solution to remove the moisturizer.
*Always use the Finishing Wipe and primer prior to application to help with problem adhesion. |
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My application is only lasting two weeks and I would like it to last longer. |
Preparation of the nails was not intenstive enough. |
Use a 200 grit file or buffer to prepare the nail plate and apply a coat of primer to the nails. |
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My application is lasting too long and my clients are not returning as often as they were. |
Preparation of the nails was too intensive. |
Do not use Primer. |
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My dark color Soak Off Gel is going on transparent. |
Pigment has settled. |
You should always use a Birchwood Stick to stir your Soak Off Gels right before you use them. |
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My Tip Overlays are way too weak. |
Nails are too thin OR the free-edges are way too long. |
*Apply more coats of gel for problem clients.
*The correct length ratio is 2/3 nail bed to 1/3 free-edge. If you go any longer you risk problems.
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My Sculptured Nails are way to flexible. |
Sculpting free-edge. |
It is recommended to use tips for added length. You can do corners or sculptured repairs. However, sculpting with Soak Off Gels creates a nail that is too flexible. |
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My Client's Nails are discolored. |
Applying Color gel directly on to the nail. |
You must use the clear soak off gel prior to color gel application. This will protect the nail as well as help them soak off. |
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My Color Soak Off Gel doesn't look like the color it is supposed to be. |
Color Application is too thin. |
You must apply two thin coats of color. If your color is still off, your two coats may be too thin. |
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My free-edges are too thick. |
Knifing off gel techniques made for other manufacturer's gels. |
Apply our formula just like polishing a nail. |
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My free-edges are too thin. |
First coat of color creeped back before you went into the Light. |
After you apply five nails and BEFORE you go into the light…brush over the free-edges and go directly into the light. |
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My Black Soak Off Gel isn't quite Black. |
Pigment Settled or coats are too thin. |
Be sure and stir Darker Colors extra carefully. Some dark colors may require 3 coats of application to get the true color. |
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My nails are soft and squishy. |
Improper cure, under cured or application is too thick. |
You must use a 36 Watt UV Light with these gels. Be sure to change your bulbs every 4 months. Color Soak Off Gels must be cured for 3 minutes. And never do thick messy coats. Keep them thin. |
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My nails are not coming out shiny |
Nails are Under Cured OR improperly wiped. |
When removing the induction (sticky) layer, be sure to use one Lint free Wipe PER nail. If you use the same wipe on several nails you will not get shiny nails. |
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My nails won't soak off in the amount of time you said they would. |
Use of another manufacture's products, improper base coat, improper over coat. |
You must use our base gel on the nail to get the proper "release". Also, using products like Kapping Sealer or UV Gel Sealer which do not remove with Acetone, will block and prevent the Soak Off Solution from doing it's job. |
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When my client returns for a fill her nails look dirty and discolored. |
The Soak Off Gel was not sealed or protected. |
You should always use a Top Coat to Seal and Protect your Soak Off Gels from environmental damage. Remember, these are more porous. |
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When I remove the induction (sticky) layer I see color on my wipes (when using Color gel). |
Under Cure OR Normal appearance. |
A normal color gel will still have pigment in the induction layer. However, if you see that you're removing thickness, your light or bulbs may be having problems. |
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My Soak Off Gel has touched the skin surrounding the nail. |
Improper application, coats are too thick and gravity is self leveling or sidewalls are not being pulled back while applying your gel. |
Always use a wood stick to remove any gel that comes in contact with the skin during application PRIOR to curing in the UV Light. |
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I can't get the gel off the nail after soaking for 5-10 minutes. |
Removal tool is too blunt. |
Because the gel has a soft surface, if you try to scrap with a dull tool (like a wood stick) you will not be able to get into the layer and scrape the released pieces off. Use a proper soak off tool. |
SPECIALS
Nail Art
